terms

GENERAL

1. All electrical work will comply with BS7671:2018 (IEE Wiring Regulations 18th Edition).

2. All Prices quoted are exclusive of VAT.

3.  Any estimates and quotations are valid for two weeks.

4.  It is assumed that all the works will be carried out during normal working hours (i.e. Mon-Fri 08:00-17:00), unless agreed otherwise.

5.  Title in the Goods remains with Power Up Solutions Ltd until all payment is received in full in cleared funds. Any materials and tools can be recovered by Power Up Solutions Ltd in the event of non-payment. The client agrees to allow access to site for this purpose.

6.  Invoice(s) will be tendered on delivery of materials. 

7.  Invoice(s) will be tendered weekly in arrears for stage payments or on completion of the job, whichever is sooner.

8.  Payment is required on receipt of invoice.

9.  The balance of all invoices is due on completion.

10.  If you make an on account payment to us, we reserve the right to apply it against the oldest open items. 

11. Lack of access to the work area will incur a charge at the Power Up Solutions daily rate (available upon request) which will be in addition to any agreed price. 

12.  If Electrical Certificates are required these will be forwarded within 28 days.

13.  Any new install, alteration, or addition of electrical work quoted for is subject to the existing electrical installation being in satisfactory condition so that the new/modified circuits will comply with BS7671:2018. Should extra work become apparent upon working or testing due to the condition of the install or through poor condition of the building fabrication/structure, then the quoted price will become subject to review in order to enable work carried out to be of a satisfactory standard to comply with wiring regulations BS7671:2018 and/or relevant building regulations. 

14.  All waste will be left at the site as Power Up Solutions Ltd are not licensed to carry waste. Power Up Solutions Ltd will not carry waste without a license, and the person ordering the work must make their own disposal arrangements e.g. by providing a skip or through the local council.

15.  The Cancellation of Contracts made in a Consumer's Home or Place of Work Regulations 2008 provide a seven day cooling off period and requires that contracts will be in writing. If work is requested by the person ordering the work to commence prior to the seven day cooling off period, then any work carried out during this period if subsequently cancelled during the seven day period will need to be paid at the daily rate and all materials utilised and work hours utilised will require payment immediately. Further to this any cancellation will be required to be in writing, dated and signed by the person responsible for the work order and payment. Any cancellation after the seven day cooling off period will need to be in writing and paid in full for the work quoted and scheduled

DECORATIVE

1.  Stud walls may have to be opened if there is internal construction such as a noggin in the way of the wiring route. Where possible the waste will be used to close the hole. Making good is not included.

2.  Modifications to or removal of existing accessories either for replacement or inspection may result in minor chipping of plaster or paintwork which may require correction by third parties, this is not included.

3.  Where carpeting or flooring is to be lifted, every effort will be made to avoid damage and refit to an acceptable standard, however a professional may be required to refit, this is not included.

4.  Wall and floor chases will be left unfilled.

5.  Drilling of brickwork may result in ‘blowing’ of the brick face. This will be avoided where possible and covered over with an aesthetic solution afterwards if necessary.

6.  Every effort will be made to minimise dust, however sensitive or valuable items should be removed from the working area or covered by the client to their own satisfaction before work commences.

7.  Basic tidying and vacuuming will occur at the completion of work, but additional wiping down, especially of food preparation surfaces, should be undertaken by the client once the site has been vacated.

8.  Repairs to decorative finishes such as wall chases is not included.

9.  New accessories may not match the footprint of old resulting in painting or other decorative finishing being required which would be outside of the scope of works.

OTHER TRADES

1.  Where practicable, it is recommended that any electrical work is booked for a time when other trades are not present in order to avoid logistical issues (site parking, suitable working room, reduction of trip hazards etc.), as well as issues surrounding our need to isolate power which may be required for tools or lighting others may be using.

2.  If we are required to work on a project in conjunction with other trades of a client's choosing such as a builder, plumber etc., it will be assumed the client has performed due diligence to ensure third party trades are properly insured and accredited and that they will conduct their work in a professional manner. 

3.  If any other trade on site exhibits working practices which are considered to be dangerous, unprofessional or in any way unworkable or incompatible with the working standards of Power Up Solutions Ltd., the right is reserved to postpone or cancel in full any scope of works or booked job with charges levied for any time and materials supplied to date. 

4. Projects involving multiple days such as full building refurbishments and rewires where the planning is being overseen by a third party must nominate a project manager responsible for relaying up-to-date information on scheduling, delays and client expectations to Power Up Solutions Ltd. Where planning and communication is lacking and results in missed deadlines or delays which risk affecting scheduling arrangements for other clients of Power Up Solutions Ltd., the right is reserved to postpone or cancel in full any scope of works or booked job with charges levied for any time and materials supplied to date.

SUPPLY OF MATERIALS

1.  All downlights and pendants are assumed to be non-dimmable unless otherwise stated.

2.  Downlights are based on fire rated integrated models with white bezels with warm white colour temperature, unless stated otherwise.

3.  Pendants are 6" plastic supplied with a LED light bulb, light shades are not included. 

4.  Where the client supplies their own decorative or feature light fittings the client will need to inspect for missing parts or carriage damage. Power Up Solutions Ltd will not accept responsibility for items that have not been inspected and subsequently show signs of damage or missing component parts upon unpacking. Any light bulbs (lamps) are not included but can be supplied at additional cost.

5.  Electrical Accessories such as light switches and sockets are white premium plastic, unless stated outherwise.

6.  We reserve the right to refuse to install any client-supplied accessories that appear to be damaged, not made to British or European standards or which would be unsuitable for the intended application.

7. Where the client supplies their own electrical accessories Power Up Solutions Ltd will not accept responsibility for any damage or warranty claims.

WARRANTY

1.  Workmanship and any non-consumable materials supplied by Power Up Solutions Ltd. are covered by a 12-month guarantee. This guarantee is not insurance backed but is provided as goodwill. Your statutory rights are not affected. 

2.  Work notified through NICEIC is warrantied via their insurance backed Platinum Promise. More information can be found on thier website.

3.  Claims under any warranty or guarantee must be made immediately. Warranty/guarantee claims are dated from when the notification is received by Power Up Solutions Ltd. Where the warranty or guarantee has expired, claims cannot be backdated. That is to say, filing a warranty/guarantee claim two months after expiration but saying the problem occurred 'three months ago' will not be acceptable.

4.  Non-payment in full of any invoice relating to a written scope of works or booked job will forfeit any warranty responsibility on behalf of Power Up Solutions Ltd.

5.  Tamper seals, where fitted, will void the terms of the 12-month guarantee if found to be broken.

6.  The 12-month guarantee does not cover wear & tear, accidental or malicious damage or consumable parts.